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Terms and Conditions
Payment
We accept Visa, Mastercard, Discover, American Express, Money order, Cashiers check, and Paypal. All payments must
be made in US Dollars.
USA Orders
Fuel Moto offers the best shipping in the USA. Our parts are in stock
and ready to ship, 95% of our customer orders are shipped within
1-2 working days, if your order cannot be shipped within this time we
will let you know at the time of your order. We ship thru USPS or UPS with next day or second day
shipping available. Shipping and delivery information is available
when you place your order and we can help decide which option is best
for you. We will also supply you with tracking information if
requested.
International Orders
International orders are
shipped USPS or UPS international and we can quote these prices at the
time you place your order. Normal shipping time
is 3-10 working days to most countries once shipped. International
packages may take 5-7 days before they are shipped. There also may be additional time
needed for customs clearance. Packages are trackable and
are shipped with the original invoice and all proper customs
documentation. Depending on your country, there may be additional
charges or taxes which are the responsibility of the customer.
International buyers are urged to become familiar with your countries
policies on applicable import Duty, VAT and Taxes. Please do not ask us
to mark as a gift, sample, with a lower value or otherwise.
Note: Fuel Moto will not respond to emails or questions asking us to
send as a gift, sample, or with a lower value and we reserve the right
to cancel your order or eBay purchase if you request this.
Warranty
All warranties are handled by the manufacturers directly. Customers are responsible for
return shipping for all warranty products. Dynojet Power Commander warranty issues are handled
directly thru Dynojet in Las Vegas, NV as this is their policy. Dynojet
will repair or replace the unit at their discretion. For USA and Canada customers purchasing Dynojet
Power Commanders, Fuel Moto also doubles the warranty and will cover any
non-warranty Power Commander repair cost for the second year (not
including shipping). Second year warranty parts must be shipped to Fuel
Moto directly. Second year Fuel Moto warranty is not transferrable and
applies to the original purchaser only. Additionally, if you are located
outside of the USA or Canada, manufacturer warranties do not apply to
any product sold outside of the USA unless purchased from the official
distributor in that country. Dynojet products shipped outside of North America do not have a warranty (regardless of the seller)
Customers will be responsible for shipping charges on warranty parts.
Also note that by purchasing a Dynojet
Power Commander from Fuel Moto you accept the following
license agreement from Dynojet Research Inc
Conditions
All tuning components and exhaust systems
sold by Fuel Moto are intended for off-road use only and are not
emissions compliant or legal for street use.
Returns
All returns are subject to 15% restocking fee. There are absolutely no
returns accepted more the 30 days after purchase date. To return a part you must
first call and you will receive a return authorization number. There
are no returns on special orders, installed, or electrical & tuning
components
including Dynojet Power Commanders. If you have spoken to a Fuel
Moto representative and have a Return Authorization number for your
return, please print and fill out the following form
www.fuelmotousa.com/returns
Cylinder Core Returns
If you have purchased a Fuel Moto big bore kit,
cylinder cores are accepted for 30 days from the purchase date. If you
are are returning your cylinders for a core refund please print and fill
out the following form
www.fuelmotousa.com/returns
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