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Shipping and Conditions
Payment
We accept Visa / Mastercard, Money order, Cashiers check, and Paypal. All payments must
be made in US Dollars.
USA Orders
Fuel Moto offers the best shipping in the USA. Our parts are in stock
and ready to ship, 95% of our customer orders are shipped within
1-2 working days. We ship thru USPS or UPS with next day or second day
shipping available. Shipping and delivery information is available
when you place your order and we can help decide which option is best
for you. We will also supply you with tracking information if
requested. Performance and tuning components are intended for
off-road use only.
International Orders
International orders are
shipped USPS or UPS international and we can quote these prices at the
time you place your order. Normal shipping time
is 3-10 working days to most countries once shipped. International
packages may take 5-7 days before they are shipped. There also may be additional time
needed for customs clearance. Packages are trackable and
are shipped with the original invoice and all proper customs
documentation. Depending on your country, there may be additional
charges or taxes which are the responsibility of the customer.
International buyers are urged to become familiar with your countries
policies on applicable import Duty, VAT and Taxes. Please do not ask us
to mark as a gift, sample, with a lower value or otherwise.
Note: Fuel Moto will not respond to emails or questions asking us to
send as a gift, sample, or with a lower value and we reserve the right
to cancel your order or eBay purchase if you request this.
Warranty
All warranties are handled by the manufacturers directly. Customers are responsible for
return shipping. Dynojet Power Commander warranty issues are handled
directly thru Dynojet in Las Vegas, NV as this is their policy. Dynojet
will repair or replace the unit at their discretion. For USA and Canada customers purchasing Dynojet
Power Commanders, Fuel Moto
also doubles the warranty and will cover any non-warranty Power Commander
repair cost for the second year (not including shipping). Second year
warranty parts must be shipped to Fuel Moto directly. Additionally, if
you are located outside of the USA or Canada, manufacturer warranties do not apply
to any product sold outside of the USA unless purchased from the official distributor in
your country. Dynojet and Yoshimura USA products shipped outside of North America do not have a warranty (regardless of the seller)
Customers will be responsible for shipping charges on warranty parts.
Also note that by purchasing a Dynojet
Power Commander from Fuel Moto you accept the following
license agreement from Dynojet Research Inc
Returns
All returns are subject to 15% restocking fee. To return a part you must
first call and you will receive a return authorization number.
There are no returns on special orders, installed, or electrical parts.
There are no returns on Dynojet Power Commanders.
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