Terms and Conditions

 

Payment
We accept Visa, Mastercard, Discover, American Express, Money order, Cashiers check, and Paypal.  All payments must be made in US Dollars.

USA Orders
Fuel Moto offers the best shipping in the USA. Our parts are in stock and ready to ship,  95% of our customer orders are shipped within 1-2 working days, if your order cannot be shipped within this time we will let you know at the time of your order. We ship thru USPS or UPS with next day or second day shipping available.  Shipping and delivery information is available when you place your order and we can help decide which option is best for you.  We will also supply you with tracking information if requested. 

International Orders
International orders are shipped USPS or UPS international and we can quote these prices at the time you place your order. Normal shipping time is 3-10 working days to most countries once shipped. International packages may take 5-7 days before they are shipped. There also may be additional time needed for customs clearance. Packages are trackable and are shipped with the original invoice and all proper customs documentation. Depending on your country, there may be additional charges or taxes which are the responsibility of the customer. International buyers are urged to become familiar with your countries policies on applicable import Duty, VAT and Taxes. Please do not ask us to mark as a gift, sample, with a lower value or otherwise.  Note: Fuel Moto will not respond to emails or questions asking us to send as a gift, sample, or with a lower value and we reserve the right to cancel your order or eBay purchase if you request this.


Warranty
All warranties are handled by the manufacturers directly. Customers are responsible for return shipping for all warranty products. Dynojet Power Commander warranty issues are handled directly thru Dynojet in Las Vegas, NV as this is their policy. Dynojet will repair or replace the unit at their discretion. For USA and Canada customers purchasing Dynojet Power Commanders, Fuel Moto also doubles the warranty and will cover any non-warranty Power Commander repair cost for the second year (not including shipping). Second year warranty parts must be shipped to Fuel Moto directly. Second year Fuel Moto warranty is not transferrable and applies to the original purchaser only. Additionally, if you are located outside of the USA or Canada, manufacturer warranties do not apply to any product sold outside of the USA unless purchased from the official distributor in that country. Dynojet products shipped outside of North America do not have a warranty (regardless of the seller) Customers will be responsible for shipping charges on warranty parts.
Also note that by purchasing a Dynojet Power Commander from Fuel Moto you accept the following license agreement from Dynojet Research Inc

Conditions

All tuning components and exhaust systems sold by Fuel Moto are intended for off-road use only and are not emissions compliant or legal for street use.

Returns
All returns are subject to 15% restocking fee. There are absolutely no returns accepted more the 30 days after purchase date. To return a part you must first call and you will receive a return authorization number. There are no returns on special orders, installed, or electrical & tuning components including Dynojet Power Commanders. If you have spoken to a Fuel Moto representative and have a Return Authorization number for your return, please print and fill out the following form www.fuelmotousa.com/returns

Cylinder Core Returns
If you have purchased a Fuel Moto big bore kit, cylinder cores are accepted for 30 days from the purchase date. If you are are returning your cylinders for a core refund please print and fill out the following form
www.fuelmotousa.com/returns